|Portrayed by||Pamela Dunlap|
|First appearance||Public Relations|
|Other Relations||Eleanor Francis (grand-daughter)|
Pauline Francis is the mother of Henry Francis.
Pauline had a somewhat dysfunctional childhod, having been raised by an abusive father and taught negative world values.
Pauline does not approve of her son's new wife, Betty Hofstadt, who makes a bad impression at Thanksgiving dinner when she tries to force Sally to eat the food that was being served. ("Public Relations")
She watches over Sally for an extended amount of time while Henry and Betty are away, and enforces a strict demeanor upon Sally. She attempts to influence her with what she was taught from her childhood.